Customer Care Specialist / Seasonal
Springfield
Customer Care Specialist / Seasonal
Full Time • Springfield
Mosquito Joe of Springfield is Hiring!
Mosquitos suck, but your job doesn't have to! At Mosquito Joe of Springfield, our mission is to make outside fun again. We provide mosquito control services to residential and commercial customers and we are looking for a Customer Care Specialist to join our team!
About the job:
- The Customer Care Specialist answers the phone and provides delightful service to our customers by assisting with scheduling, answering questions, solving problems, and signing up new customers.
- They know all Mosquito Joe services and policies, and communicate to customers the expectations, procedures and tips applicable to the service being provided. They're our "Joe's In The Know.
- The Customer Care Specialist is a seasonal job, early spring through late fall, with possibility for extension through the winter.
- Business hours are M-F, 8am-5pm. . .give or take. Some days we start earlier, some days we end later depending on weather and customer needs.
What we offer: We’ll provide the training that will make you an expert in mosquito and the systems we use to deliver services to customers, along with a fun team and generous referral bonuses. Our owners are passionate about creating a work environment where employees can thrive.
What you bring to the table:
- Our Customer Care specialist must be friendly, professional, honest, and enjoy delivering excellent service to our customers.
- We look for people who can work independently, make decisions on the fly and who are detail-oriented.
- Our ideal candidate has 2-3 years of experience in delighting customers over the phone, strong computer skills (Email, DropBox, MS Office, etc), and excellent administrative skills.
- Flexible and adaptable work schedule is a plus.
- Basic pest control knowledge is a bonus.
Diversity commitment
Mosquito Joe of Springfield is committed to creating and maintaining a workplace where all employees have an opportunity to participate and contribute to the success of the business, and are valued for their skills, experience, and results. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sex, gender, nation of origin, age, veteran’s status, color, religion disability, sexual orientation and beliefs.
Think you've got the mojo for this job?
If you've read this far, maybe you should give us a buzz (pun intended). We look forward to hearing from you!
When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
(if you already have a resume on Indeed)
Or apply here.
Competitive Pay
We offer industry-leading wages and a bonus structure to benefit top employees.
Fun Culture
We are committed to make outside fun again. If you like to work hard, play hard, this is the place for you.
Nationally Recognized Brand
We are a locally owned and operated business, and part of the Mosquito Joe franchising system, the country's leading outdoor pest control company and recognized across the country.
No Nights, Limited Weekends & Holidays
Work hard during the week so that you can enjoy nights, weekends, and holidays with your friends and family.